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Dan Field Resume

1114 Greenacres Lane, Lucas, Texas 75002

EXPERIENCE

UNITED AIRLINES, INC. Chicago, IL

United Airlines, Inc. has the world’s most comprehensive global route available to travelers with non-stop or one-stop service from anywhere in the United States.

DIRECTOR OF PLATFORM & NETWORK ENGINEERING

April 2018 - Present

Responsible for development and implementation of the strategic transformation of the enterprise hardware platforms for Security, WAN, LAN, Wi-Fi, Voice and Call Center technologies, Foundational Services, Server, IoT, Solution Engineering, Virtualization, Citrix, Operating Systems, Container and Airplane E-enablement Connectivity to a dynamic and reliable environment designed to provide new services and cost-effective scalability.​

  • Lead the strategic development and deployment of network cloud technology and the next generation of on-prem network Infrastructure as a Service (IaaS) strategy to ensure operational stability and standardize all environments.

  • Develop the multi-year transformation roadmap to modernize, consolidate, and simplify global enterprise infrastructure based on Zero Trust network architecture model.

  • Define standard architecture plans to centralize technologies and transition isolated, silod processes
    to integrated systems, prioritizing cloud transformation, server consolidation, network transformation, Active Directory alignment, and more.

  • Develop and implement a 3-to-5-year capex / opex budget strategy across all platforms and networks.

  • United’s global network consists of 342 airports across the globe, 3 Data Centers and 15 Global Call Centers and hundreds of supporting sites for the world’s largest airline.

  • Installed and organized new IT teams for new technologies such as E-enablement (IT-enabled aircraft), IoT for new security requirements of all IoT at all airports around the globe.

  • Lead and integrate the migration technology solution to consolidate the brick-and-mortar data centers.

  • Organized and grew an IoT team of 1 to a team of 32 FTE and contractors to work within the
    standardized systems to develop cohesive business units and platforms that optimize functionality and performance.

  • Led NextGen SDWAN deployment in the first year avoided 275K minutes of outages, equating to the equivalent of 191 days of site outages avoided.

  • TEMS (Telecom Expense Management) team reduced annual spend (~ $100M), reduced by ~40% through negotiations with Telecom vendors, migration from TDM to SIP and SDWAN deployment.

  • Ensure we meet all regulatory requirements as we develop and deploy solutions. Such as:​

o Operation Technology (OT)
o Compliance assessments (PCI, SOX, AOSSP, DFARS)

  • Payment Card Industry (PCI)

  • Sarbanes-Oxley Act (SOX)

  • Aircraft Operator Standard Security Program (AOSSP)

  • Defense Federal Acquisition Regulation Supplement (DFARS)

o Aviation Security Policy (ASP)
o Personally Identifiable Information (PII)
o Health Insurance Portability and Accountability Act (HIPAA)

  • Lead the development, implementation and deployment of remote connectivity for Covid-19L work from home in a week.

  • Leading all enterprise refresh/upgrades for firewalls, routers, switches, Wi-Fi, voice, access control, cameras, servers, Citrix and aircraft connectivity components.

  • Leading the host, detection and response (HDR) solution for blocking high risk ports and begin the deployment of macro to micro segmentation.

  • The IT department operates with 120 highly skilled engineers and managers.

VISTRA ENERGY, LLC Dallas, TX

Energy Future Holdings, LLC emerged from bankruptcy as Vistra Energy, LLC. Vistra Energy is a Fortune 500 company and the parent of TXU Energy and Luminant. We enable services for TXU Energy and Luminant. TXU Energy is the largest retailer of electricity in Texas with over 1.5 million residential and 300,000 business customers.

DIRECTOR OF ENTERPRISE PLATFORM SERVICES

November 2009 - April 2018

Responsible for the strategic design and development of secure and highly functional enterprise hardware platforms, call center and corporate technologies, and cloud infrastructure as a service, which focuses on leveraging the public/private cloud to provide new services and cost-effective scalable infrastructure systems for the business units: Vistra Energy, TXU Energy, and Luminant.​

  • Reduced outsourcing costs by 30% by transforming the fully managed outsourcing service to a capacity​ model and reduced resources by 70% while maintaining the same level of service:

o Cross-trained infrastructure support teams.
o Championed and managed the operationalization of Automation.

  • Automated highly complex tasks for key foundational areas.

  • Using configuration tools to be cloud-ready and provide infrastructure automatioacross the on-premises landscape.

  • Developed a training program for the IT organization to automate processes.​

  • Championed and managed the design and development of the Cloud Provider Solution and the Cloud Operational Model to migrate infrastructure services from on-premises to Cloud Services.

  • Achieved $1.2M cost avoidance for storage expansion by implementing innovative storage refreshes on lower environments to reduce annual additional storage capacity needs.

  • Achieved $5.5M, over 5 years, of cost avoidance by decommissioning 25% of all servers, over 800+ legacy servers, and related storage systems.

  • Managed the 20% reduction of infrastructure and cross-functional tools through decommissioning and consolidating redundancy.

ENERGY FUTURE HOLDINGS, LLC Dallas, TX

Energy Future Holdings, LLC was a Fortune 500 company and the parent of TXU Energy. TXU Energy is the largest retailer of electricity in Texas with over 1.5 million residential and 300,000 customers.

DIRECTOR OF MIDRANGE AND NETWORK SERVICES

November 2013 - November 2016

Lead a superior and dynamic team responsible for the strategic design and development of a secure and highly functional midrange and network and infrastructure system that incorporates all entities; Energy Future Holdings, LLC, TXU Energy, and Luminant.​

  • Managed a $50M OPEX budget and a $20M CAPEX budget for projects.

  • Captured more than $10M in telecom cost savings as well as cost avoidance of licensing requirements by consolidating databases in the virtual environment.

  • Led the consolidation of 3 data centers to two and the floor space from 35k sq/ft to 7k sq/ft.

  • Championed the RFP and business plan to implement a Tier 1 virtualized infrastructure environment
    to house business required systems that ensure SLA and availability.

    • Led the implementation of Tier 1 virtualized infrastructure environment and the deployment of the Tier 1 applications. Which we were able to remove $54M from our current budget. 100% of Tier 1 applications now have mirror systems in Pre-Prod and DR.

    • Developed an initiative to utilize large capital investment and offer Tier 2 & 3 virtualization solutions to compete with outside infrastructure service providers.

DIRECTOR OF MANAGED NETWORK SERVICES

November 2009 - November 2013

  • Managed a $25M OPEX budget.

  • Designed and completed all stages of the $12M transformation project to create a stable operating environment within 24 months; including the network redesign to bring TXU Energy, EFH, and Luminant into one all-inclusive system that encompasses the network, Wi-Fi, telecom, and the security environments.

  • Completed $3M data network, security, and wireless equipment replacement project to improve internet that saved $190K annually for telecom and increased committed bandwidth by 135% with an allowable burst to the port speed of 825%.

  • Completed a large initiative to establish standards for wireless, Authentication Accounting and Access, and firewall rule cleanup. Reduced the firewall rules from 3000 to approximately 700.

  • Successfully replaced $4M EOL/EOS network, Wi-Fi, and security equipment at the two main data centers, MDC and DDC, and migrated all the working applications to the new equipment with little or no workforce disruption. Established the video conferencing solution for the senior executive leadership team. Developed processes for CEO All Hand’s meetings via live video along with playback options.

  • Collaborated with AT&T to design and migrate all the unsupported NVPN MPLS connections to AT&T's AVPN MPLS network for the GSC (under NERCIP guidelines), the plants, and the mines. Upgraded all sites to full circuits, doubled the speed to 1.544 meg and provided a cost reduction of $10K to $15K per month.

  • Created redundancy by migrating the VG6 circuits that had terminated into a DACS on the EFH facility to a DACS solution in an AT&T facility; this created a HA cutover should one of the AT&T or EFH facilities fail.

  • Improved function by introducing a managed virtual route frame to remotely manage the RTU.

  • Completed the implementation of monitoring tools for all network, Wi-Fi, and security devices as well as established logging for Access, Accounting, and Authentication of all networks.

FLOWSERVE CORPORATION, Irving, TX

Flowserve Corp. is one of the world’s leading providers of fluid motion and control products and services. Operating in 56 countries, the company produces engineered and industrial pumps, seals, and valves as well as a range of related flow management services.

DIRECTOR OF GLOBAL TELECOMMUNICATIONS

January 2007 - January 2009

Responsible for the overall operation of the organization’s telecommunications and operations departments. Lead a team of professionals to ensure its stable environment through proper utilization of network infrastructure and data operations.​

  • Moved the World-Wide Data Center from Orem, UT to Phoenix, AR on time and under budget along with reducing the footprint of the worldwide mail environment by vitalizing 14 mail servers.

  • Deployed data compression technologies across the sites to allow greater operational efficiencies through cost avoidance strategies allowing the deployment of standard applications and services.

  • Managed global email environment.

  • Negotiated $18M in telecommunication contracts resulting in an annual cost reduction of over $1M consisting of telecom, mobility solutions, local service, data line expenses, and VPN solutions.

  • Lead the operations team to implement a Cisco IPT system at 27 satellite facilities with plans to continue to deploy all sites worldwide.

  • Improved different types of connectivity with AT&T ANIRA, and introduced data compression
    which drove more cost reductions and enhanced the performance of a World-Wide WAN.

GLOBAL TELECOMMUNICATIONS SENIOR MANAGER

October 2006 - January 2007

  • Developed a SOHO solution to function within the VoIP environment that enables smaller facilities to upgrade their equipment and meet their business requirements in a cost-prohibitive manner.

  • Developed the necessary requirements and project plan to lead the team in implementing a data center at a local facility utilizing the IPT environment.

  • Developed a $25M Shared Technical Services Departmental budget for 2008 along with a $1.5M budget to relocate the Corporate Data Center.

LONESTAR GROUP

January 2009 - November 2009

CAPGEMINI ENERGY (GENESIS 10) & E5 SYSTEMS, INC.

April 2005 - October 2006

SOLECTRON, INC/STREAM INTERNATIONAL, INC.

November 1993 - April 2005

EDUCATION

NORTHWESTERN OKLAHOMA STATE UNIVERSITY

Bachelor of Science (BS) in Computer Science and Business Administration

ADDITIONAL EDUCATION AND TRAINING

United RISE Leadership Program 

 

Zinger Miller Management Classes
 

Wharton Executive Program 

 

GOAL/QPC – Continuous Improvement and Effective Planning
 

CISSP Class

 

ITIL v4
 

2024 Cisco Live Speaker for the IT Leadership Talk [ITLGEN-1051]

  • Tech at 30000 Feet: How United Airlines is Transforming Passenger Experiences

https://podcasts.apple.com/us/podcast/tech-at-30000-feet-how-united-airlines-is-
transforming/id1018727913?i=1000657987285

VOLUNTEERING

AVIATION UNMANNED VEHICLE MUSEUM, Caddo Mills, TX

Ambassador

Currently serves as an ambassador to AUVM bringing awareness, funds and visitors to the museum in order to further the mission of the only US Military drone museum in the united states.
www.auvm.net

PROFESSIONAL SKILLSET

Financial Management

Outsourcer Management

IoT

Cloud Design and Integration

Infrastructure Applications

Servers

Security Management

Cost Savings

Vendor Management

Virtualization & Automation

Streamlining Processes

IT Strategic Architectural Design

Transformation

IT Cost Management

Data Center Infrastructure

Cloud Services

Network Data and Voice

IT Infrastructure Project Delivery

Security Technologies

Storage and Data Management

Disaster Recovery

Change Management

Continuous Improvement

Service Delivery

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